XGEN (“XGEN,” “we,” “us,” “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains what information we collect, how we use and share it, and how you can manage your data preferences when interacting with our Website, services, and communications.
1. Information We Collect
a. Customer and Business Contact Information
We may collect and process the following business-related personal data:
- Name, job title, company name
- Email address, telephone number, mailing address
- IP address and browser type
- Communications and inquiries submitted to XGEN
- Event, webinar, or subscription details
b. Automatic Data (Cookies & Tracking)
Our Website uses cookies and similar technologies to improve your experience and analyze usage patterns:
- · Session and preference cookies
- · Analytical cookies (e.g. Google Analytics)
- · Marketing and personalization cookies
- · You may manage or withdraw your cookie consent anytime via our Cookie Declaration
2. How We Use Your Information
We use your data to:
- Provide and improve our B2B products and services
- Respond to inquiries and communicate updates
- Personalize user experiences and content
- Optimize site performance and usage analytics
- Manage user accounts, subscriptions, and transactions
- Ensure security, fraud prevention, and legal compliance
3. Data Storage and Security
We store personal data using secure systems and encryption technologies when appropriate. Data is retained only as long as necessary for the intended business purpose or to meet legal obligations.
Despite our safeguards, no digital platform can guarantee absolute data security, and users should protect their login credentials and access devices accordingly.
4. Sharing and Disclosure
We do not sell or commercially distribute personal data. Information may be shared only:
- With trusted service providers under contractual obligations
- During audits, legal inquiries, or regulatory compliance
- In the context of mergers, acquisitions, or business transfers (with proper safeguards)
- If required by law enforcement or legal proceedings
5. International Data Transfers
If data is transferred outside your region, XGEN ensures adequate protection by implementing Standard Contractual Clauses (SCCs), Data Protection Agreements (DPAs), or other lawful mechanisms.
6. Your Rights
Depending on your jurisdiction, especially if you reside in the EU or EEA, you may:
- Access, rectify, or delete your personal data
- Object to processing or request restriction
- Withdraw consent at any time
- Receive a copy of your data in portable format
- File a complaint with a supervisory authority
- To make a request, info@xgenrobot.com
7. Cookies and Consent
Cookies are small text files used to optimize website performance and personalize content. XGEN uses both necessary and optional cookies. You can:
- Adjust cookie preferences in your browser
- Manage or revoke consent via our website’s Cookie Declaration
- Your cookie consent applies to the following domains: www.xgenrobot.com
8. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted on this page with the effective date. Continued use of our services indicates your acceptance of changes.
9. Contact Us
If you have questions or concerns about your data or this policy, please contact: info@xgenrobot.com
Privacy Compliance – XGEN